Friday, September 13, 2013

CMOs, Trouble Proving Impact of Social Media


http://printinthemix.com/Fastfacts/Show/772

In a recent survey of chief marketing officers (CMOs), Duke University's Fuqua School of Business finds organizations are increasingly allocating resources to social media marketing, but the majority hasn’t been able to show the impact of social media on their business.
According to The CMO Survey
 
Just 15% of B2B and B2C respondents have proven the quantitative impact of their social media marketing expenditures. 
Another 36% say they have a good sense of the qualitative impact, but not the quantitative impact.
Almost half of the CMOs surveyed (49%) have not been able to show that their company's social media activities have made a difference.