Monday, August 19, 2013

Postal Service Applies Old Promise to New Priority

http://www.nytimes.com/2013/08/19/business/media/postal-service-applies-old-promise-to-new-priority.html?src=rechp&_r=0
THE Postal Service is identified with a promise that neither snow nor rain nor heat nor gloom of night would stay its couriers from the swift completion of their appointed rounds. But the Internet? Don’t ask.
Although ways to communicate online have made untold billions of pieces of first-class mail vanish, costing the Postal Service untold billions of dollars in revenue, there is a silver lining: strong growth in delivering packages that consumers order through e-commerce. Reflecting that, the Postal Service has been devoting more attention to its delivery services, including changes announced last week in Priority Mail that were described as major upgrades. So it is no surprise that the first round of advertising for the Postal Service from its new creative agency, McCann Erickson Worldwide, is being devoted to Priority Mail. The campaign, which will include commercials, print and online ads, direct marketing and a presence in social media, seeks to elevate itself beyond peddling products by introducing a theme, “Priority: you,” that evokes the unofficial Postal Service “Neither ... nor” creed. The initial commercial, scheduled to begin on Monday, even shows postal employees making deliveries in, yes, snow and rain. “Staying warm and dry has never been our priority,” an announcer declares. Scenes of deliveries in rural areas are accompanied by the announcer’s assertion that “catering to the conveniently located has never been our priority.”