Wednesday, February 6, 2013

Personalization is Intrusion, Unless...

http://thedigitalnirvana.com/2013/02/personalization-is-creepy-but-who-cares/ 
A study by JWT reinforces what we are hearing on a regular basis now . . . people think the fact that marketers can get a 360-degree view of their behavior and use that information to target them is creepy.  But hey, if it benefits them, who cares?
Highlights:
It feels like Big Brother is watching me  (65%)
The idea of being tracked and analyzed makes me nervous (64%)
It makes me feel violated (51%)
I think this will help simplify my life (48%)
But:
It’s okay with me as long as I save money  (64%)
It’s okay with me as long as I get relevant offers  (62%)
It’s okay with me as long as it makes shopping easier (56%)