Friday, August 23, 2013

Domtar & PrintEco’s Partnership-Lessons Learned

Domtar Corporation is one of the largest and most innovative paper companies in the world. Our company, PrintEco, is a two-year-old software startup with a mission to help save paper and ink and protect the environment. So when we announced our partnership with Domtar at SB ’13 in June, a lot of our friends were like, “Congratulations! Wait ... a paper company?” Admittedly, we’re a bit of an odd couple — but working with Domtar has taught us a lot about branding and about sustainable business in general. Here’s what we’ve learned:  Domtar brands itself “The sustainable paper company.” Sounds nice, but isn’t that an oxymoron? Turns out,  not in Domtar’s case. The company commits more resources to sustainability initiatives than you can imagine, including: Forest Stewardship Council™ (FSC®) certification at 100% of its facilities, over a decade of collaboration with the Rainforest Alliance, Contribution of over $1 million to World Wildlife Fund’s global conservation work over the past three years, donation of a year’s supply of Domtar EarthChoice® Office Paper to Recyclebank’s Green Schools Program. These programs provide a solid operational backbone for Domtar’s sustainability messaging and give the brand team plenty of specific achievements to share with its audience. Between environmental issues and advances in paperless technology, the future of the pulp and paper industry is fraught with uncertainty. If people stop printing they won’t need PrintEco software, so the future of paper is important to us, and a topic that we were glad to borrow Domtar’s expertise in considering. Such a dynamic industry environment creates an opportunity for brands such as Domtar to be proactive in guiding the evolution of their industry, rather than being reactive. Domtar launched its Paper Because campaign to educate people about the responsible use of paper. The campaign website tells you, “Paper has value. It’s sustainable, personal and purposeful — and the more we know about it, the more we can understand how to make smart choices about when and how to use it.” Sound like some cheesy marketing fluff? That’s what I thought, until I read some of the articles and actually learned a lot about paper — while taking intermittent breaks to laugh at some of their hilarious paper videos. ‘Ok,’ I thought, ‘responsible paper use. I’m onboard.’ But I’m willing to say that the decision by Domtar leadership to partner with PrintEco is a game-changer. People who use PrintEco software will buy less paper, and that’s the bottom line. To me, the partnership is Domtar’s way of saying, ‘We’re committed to sustainability, and we’re willing to stake today’s profits on it for the sake of tomorrow’s customers and our brand.’