Wednesday, June 5, 2013

Circulation Strategies to Improve Catalog Response Rates

http://www.retailonlineintegration.com/article/how-many-times-do-consumers-get-mailing-catalog-before-they-buy/1
Q: "Could you share any ideas about how many times consumers should get a mailing/catalog before they're likely to feel some brand recognition and buy? Is it better to send people the same/similar catalog a second time after a couple of months? Or send the catalog and then follow up with just a mailing/letter? Any information gratefully received." — Caroline Saunders, head of marketing, Dreamgenii
A: Will catalog response improve over time to rented prospecting names based on sending the same prospect multiple catalogs? The answer is no. Lots of catalogers mail the same prospecting universe of names multiple times, so there's quite a bit of data out there on the results of multiple catalog mailings to the same households. The most typical response to mailing the same profitable universe of rented names multiple times is that the list either responds the same time after time or the list shows a softening in response as buyers are culled from the list. It's rare for a catalog list to show an increase in response rates over time.