Thursday, April 4, 2013

Direct Mail v. Email: No Contest!

Direct Mail v. Email: No Contest!:
A few weeks ago, a direct marketer asked me about the value of direct mail versus email. We often address “ROI” issues like these in Marketing AdVents, the monthly newsletter of the Direct Marketing Association of Washington (DC), of which I am editor. The answer is, of course, “Let’s find out.”
You’ll hear direct mail advocates argue that nothing works as well as a targeted letter containing the perfect response device, mailed to the right recipient. In the April issue of AdVents, Kevin Mills, director of membership for the National Legal Aid & Defender Association, put it this way: “With more than 15 years of experience developing marketing strategies to increase membership and member benefits, I have the most confidence in direct mail … Direct mail provides legitimacy to our organization and its cause, and provides the vehicle for email and social media campaigns to be successful.”